TERMS & CONDITIONS

Understand our platform's terms, policies, and user responsibilities for secure trading.

These Terms and Conditions ("Terms") constitute a legally binding agreement between you (hereinafter referred to as "User", "Client", "you" or "your") and Sapphire Broking (hereinafter referred to as "Sapphire", "we", "us" or "our"), a stock broker registered with the Securities and Exchange Board of India (SEBI).

These Terms govern your access to and use of the Sapphire Terminal application and website (collectively referred to as "Platform") and the services offered therein. By registering on or using our Platform, you agree to be bound by these Terms.

1. DEFINITIONS

  • "Account" refers to the trading and demat account opened with Sapphire.
  • "Applicable Laws" means all applicable statutes, laws, ordinances, rules, regulations, judgments, injunctions, orders, decrees, by-laws, and regulatory policies, guidelines, licensing requirements of any relevant jurisdiction, as amended from time to time.
  • "Exchange" means any stock exchange registered under the Securities Contracts (Regulation) Act, 1956.
  • "KYC" means Know Your Customer procedures as prescribed by SEBI and other regulatory authorities.
  • "Sapphire Terminal" refers to the trading application provided by Sapphire Broking for executing trades on various exchanges.
  • "SEBI" means the Securities and Exchange Board of India.

2. ELIGIBILITY AND ACCOUNT REGISTRATION

2.1. To register and maintain an Account with Sapphire, you must:

  • Be at least 18 years of age
  • Be a resident of India
  • Possess a valid Permanent Account Number (PAN)
  • Complete the KYC process as per regulatory requirements
  • Provide accurate, current, and complete information during the registration process
  • Have a valid bank account in your name with a bank approved by Sapphire

2.2. Sapphire reserves the right to refuse registration, suspend, or terminate your Account at its discretion without assigning any reason.

2.3. You agree to promptly inform Sapphire of any changes to your registration information.

2.4. You are solely responsible for maintaining the confidentiality of your Account credentials and for all activities that occur under your Account.

3. SERVICE OFFERINGS

3.1. Sapphire provides the following services, subject to these Terms:

  • Trading facilities for securities on various Exchanges
  • Depository participant services
  • Research reports and market information
  • Any other services as may be introduced from time to time

3.2. Sapphire may, at its sole discretion, add, modify, or discontinue any services without prior notice.

3.3. The services provided are subject to the rules, regulations, byelaws, and circulars of the respective Exchanges and SEBI.

4. SAPPHIRE TERMINAL

4.1. Sapphire Terminal is provided on an "as is" and "as available" basis without any warranties.

4.2. You agree that you will:

  • Use Sapphire Terminal only for lawful purposes
  • Not attempt to gain unauthorized access to any part of Sapphire Terminal
  • Not upload or transmit any viruses, malware, or other malicious code
  • Not modify, reverse engineer, or disassemble any part of Sapphire Terminal

4.3. Sapphire grants you a limited, non-exclusive, non-transferable, revocable license to use Sapphire Terminal.

4.4. Sapphire reserves the right to restrict, suspend, or terminate your access to Sapphire Terminal without prior notice if you breach these Terms.

4.5. Technical Requirements: You are responsible for maintaining compatible hardware and internet connectivity necessary to access and use Sapphire Terminal. Minimum system requirements will be specified on our website and may be updated from time to time.

5. FEES AND CHARGES

5.1. You agree to pay all applicable fees and charges for the services as specified in the fee schedule available on our website or as communicated to you from time to time.

5.2. Fees and charges may include, but are not limited to:

  • Brokerage fees for trade execution
  • Statutory charges including Securities Transaction Tax (STT), GST, stamp duty, etc.
  • Annual maintenance charges for demat accounts
  • Account opening charges
  • Bank charges for fund transfers
  • Any other charges as applicable

5.3. Sapphire reserves the right to revise the fee structure at any time, and such revisions will be effective immediately upon posting on our website or notification through other communication channels.

5.4. You authorize Sapphire to debit your trading account or linked bank account for all applicable fees and charges.

6. TRADING AND EXECUTION

6.1. Orders placed through Sapphire Terminal are subject to:

  • Availability of sufficient funds/securities in your Account
  • Trading hours of the respective Exchanges
  • Market conditions and liquidity
  • System performance and availability

6.2. Sapphire does not guarantee the execution of all orders placed through Sapphire Terminal.

6.3. You acknowledge that there may be delays in order execution due to system issues, market volatility, or other factors beyond Sapphire's control.

6.4. You shall be solely responsible for all orders placed through your Account, whether authorized by you or not.

6.5. Sapphire reserves the right to refuse to process any order if it believes that the order may be in violation of any Applicable Laws or Exchange rules.

7. MARGIN REQUIREMENTS

7.1. You agree to maintain sufficient margin in your Account as required by Sapphire, the Exchanges, or SEBI.

7.2. Sapphire may, at its discretion, set higher margin requirements than those prescribed by the Exchanges or SEBI.

7.3. If you fail to maintain the required margin, Sapphire may, without prior notice:

  • Liquidate your positions
  • Refuse to execute your orders
  • Take any other action deemed necessary to protect Sapphire's interests

7.4. You shall be liable for any shortfall in your Account even after liquidation of your positions.

8. RISKS OF ONLINE TRADING

8.1. You acknowledge that trading in securities involves risk of loss and is not suitable for all investors.

8.2. You understand and accept the following risks associated with online trading through Sapphire Terminal:

  • Market volatility and price fluctuations
  • System failures, network issues, and connectivity problems
  • Delays in order execution, modification, or cancellation
  • Errors in displaying market data or order status
  • Unauthorized access to your Account

8.3. Sapphire shall not be liable for any losses arising from the risks mentioned above.

9. RESEARCH AND MARKET INFORMATION

9.1. Any research reports, market analysis, investment ideas, or other information provided through Sapphire Terminal are for informational purposes only and do not constitute investment advice.

9.2. Such information may be sourced from third parties, and Sapphire does not guarantee its accuracy, completeness, or timeliness.

9.3. You should not rely solely on such information for making investment decisions and should conduct your own research.

9.4. Past performance is not indicative of future results.

10. INTELLECTUAL PROPERTY

10.1. All intellectual property rights in Sapphire Terminal, including but not limited to trademarks, logos, software, content, and design, are owned by Sapphire or its licensors.

10.2. You are not granted any rights to use Sapphire's intellectual property except as expressly provided in these Terms.

10.3. You shall not copy, modify, distribute, sell, or lease any part of Sapphire Terminal or its content without prior written consent from Sapphire.

11. DATA PRIVACY AND SECURITY

11.1. Sapphire collects, processes, and stores your personal information in accordance with its Privacy Policy, which is incorporated by reference into these Terms.

11.2. You consent to the collection, storage, processing, and disclosure of your personal information as described in the Privacy Policy.

11.3. Sapphire implements reasonable security measures to protect your information but cannot guarantee absolute security.

11.4. You acknowledge that internet transmissions are never completely private or secure, and any message or information you send using Sapphire Terminal may be read or intercepted by others.

12. LIMITATION OF LIABILITY

12.1. To the maximum extent permitted by law, Sapphire shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages, including but not limited to damages for loss of profits, goodwill, data, or other intangible losses.

12.2. Sapphire shall not be liable for any damages arising from:

  • Use or inability to use Sapphire Terminal
  • Unauthorized access to or alteration of your transmissions or data
  • Statements or conduct of any third party on Sapphire Terminal
  • System failures, network issues, or connectivity problems
  • Any other matter relating to Sapphire Terminal or the services

12.3. Sapphire's total liability to you for any claim arising from or relating to these Terms or Sapphire Terminal shall not exceed the amount of fees paid by you to Sapphire during the three (3) months preceding the event giving rise to the claim.

13. INDEMNIFICATION

13.1. You agree to indemnify, defend, and hold harmless Sapphire, its directors, officers, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from:

  • Your violation of these Terms
  • Your violation of any rights of a third party
  • Your use or misuse of Sapphire Terminal
  • Your violation of any Applicable Laws or Exchange rules

14. TERMINATION

14.1. You may terminate your Account by providing written notice to Sapphire and fulfilling all outstanding obligations.

14.2. Sapphire may terminate or suspend your Account and access to Sapphire Terminal at any time without notice if:

  • You breach these Terms
  • You violate any Applicable Laws or Exchange rules
  • You fail to provide information requested by Sapphire
  • Sapphire is required to do so by any regulatory authority or court order
  • Sapphire has reason to believe that you are engaged in fraudulent or illegal activities

14.3. Upon termination:

  • You shall pay all outstanding fees and charges
  • You shall return or destroy all materials provided by Sapphire
  • You shall cease all use of Sapphire Terminal
  • Sapphire shall settle your Account as per regulatory requirements

14.4. The provisions of these Terms that by their nature should survive termination shall survive termination, including but not limited to Sections 10, 11, 12, 13, and 18.

15. FORCE MAJEURE

15.1. Sapphire shall not be liable for any failure or delay in performing its obligations under these Terms due to events beyond its reasonable control, including but not limited to natural disasters, acts of government, war, terrorism, riots, civil unrest, fire, explosion, flood, epidemic, pandemic, strikes, or other labor problems.

16. AMENDMENTS

16.1. Sapphire reserves the right to modify or replace these Terms at any time without prior notice.

16.2. The updated Terms will be posted on our website, and your continued use of Sapphire Terminal after such posting constitutes your acceptance of the modified Terms.

16.3. It is your responsibility to review these Terms periodically for changes.

17. GOVERNING LAW AND DISPUTE RESOLUTION

17.1. These Terms shall be governed by and construed in accordance with the laws of India.

17.2. Any dispute, controversy, or claim arising out of or relating to these Terms shall be settled through arbitration in accordance with the Arbitration and Conciliation Act, 1996.

17.3. The arbitration shall be conducted by a sole arbitrator appointed by Sapphire, and the arbitration proceedings shall be held in [City Name].

17.4. The language of arbitration shall be English.

17.5. The decision of the arbitrator shall be final and binding on both parties.

18. GENERAL PROVISIONS

18.1. Entire Agreement: These Terms, together with the Privacy Policy and any other agreements or policies referenced herein, constitute the entire agreement between you and Sapphire regarding the subject matter hereof.

18.2. Severability: If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck, and the remaining provisions shall be enforced.

18.3. Waiver: The failure of Sapphire to enforce any right or provision of these Terms shall not be deemed a waiver of such right or provision.

18.4. Assignment: You may not assign or transfer these Terms without the prior written consent of Sapphire. Sapphire may assign or transfer these Terms without your consent.

18.5. Notices: Sapphire may provide notices to you via email, regular mail, or postings on our website or Sapphire Terminal. You may provide notices to Sapphire by contacting customer support.

18.6. Relationship: Nothing in these Terms shall be construed as creating any agency, partnership, joint venture, employment, or fiduciary relationship between you and Sapphire.

18.7. Third-Party Beneficiaries: These Terms do not confer any third-party beneficiary rights.

18.8. Headings: The section titles in these Terms are for convenience only and have no legal or contractual effect.

19. CONTACT INFORMATION

19.1. If you have any questions, concerns, or feedback regarding these Terms or Sapphire Terminal, please contact our customer support at:

  • Email: support@sapphirebroking.com
  • Phone: [Customer Support Phone Number]
  • Address: [Company Address]

Please note that the information contained herein is subject to change without notice.

Last Updated: April 1, 2025

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